Privacy Policy

Last Updated: 26th July 2026

At SparkPlus Ltd, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect the information you provide when using our website or contacting us.

1. Who We Are

SparkPlus Ltd provides domestic and commercial electrical services across London, Surrey and the South East.

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details on our website.

2. Information We Collect

We may collect the following information:

  • Name

  • Telephone number

  • Email address

  • Property address

  • Details of your enquiry or project

  • Any other information you choose to provide when contacting us

We may also collect technical information such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries.

  • Provide quotations.

  • Arrange appointments.

  • Carry out electrical works.

  • Manage customer relationships.

  • Improve our website and services.

  • Meet our legal and regulatory obligations.

We will only use your personal information where we have a lawful basis to do so.

4. Sharing Your Information

We will never sell your personal information.

We may share your information with trusted third parties where necessary, including:

  • Payment providers

  • Accountants

  • Professional advisers

  • IT service providers

  • Legal or regulatory authorities where required by law

All third parties are required to protect your personal information.

5. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

6. How Long We Keep Your Information

We only keep personal information for as long as necessary to:

  • Provide our services.

  • Meet legal obligations.

  • Resolve disputes.

  • Maintain business records.

7. Your Rights

Under UK data protection legislation, you have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion where appropriate.

  • Restrict processing.

  • Object to processing.

  • Request a copy of your personal data.

Requests can be made using our contact details.

8. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can manage cookies through your browser settings.

9. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

SparkPlus Ltd

Email: Info@sparkplus.co.uk

Telephone: 0203 488 2448